Best of the Best award star

Best Pharmacy

Walgreens #5813

Pharmacy Team

Maps icon 11930 Standiford Plaza Drive
Louisville, Kentucky

The Walgreens at 11930 Standiford Plaza Drive in Louisville, Kentucky, won the Best Pharmacy award. Using SingleCare’s pharmacy savings card and coupons, the staff saved their customers more money per prescription than any other pharmacy in the U.S. this past year.

The pharmacy team is led by three primary pharmacists, and including technicians, consists of about 15 full-time and part-time staff members, serving approximately 550 customers daily.

The pharmacy manager, Racheal Armistead, Pharm.D., shared how her pharmacy helps customers.

What do you think your team does to go above and beyond for customers?

Everything. We always put our patients at the center of the care we provide and ensure we take care of them by offering solutions and delivering the best care with simplicity and ease.

What do you do to create such a customer-focused team? 

I strive to make sure the team knows how vital they are to keeping patients healthy and how valued they are. Their drive to provide the best patient care during every encounter is inspiring.

How has the COVID-19 pandemic affected your pharmacy? 

It has really bonded us as a team and with our patients. Knowing we can get through this together and take care of our patients during this time of uncertainty. We have been able to provide more services digitally and remotely—such as delivery and curbside—than before to keep us and our patients safer and healthier.