{"id":42692,"date":"2021-10-06T13:55:14","date_gmt":"2021-10-06T17:55:14","guid":{"rendered":"https:\/\/www.singlecare.com\/blog\/?p=42692"},"modified":"2024-04-24T12:11:41","modified_gmt":"2024-04-24T16:11:41","slug":"healthcare-survey","status":"publish","type":"post","link":"https:\/\/www.singlecare.com\/blog\/news\/healthcare-survey\/","title":{"rendered":"Why are Americans skipping healthcare services?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Coping with a global pandemic has led to an array of unhealthy habits and lifestyle changes in many people. At the beginning of the pandemic, SingleCare conducted a <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/news\/coronavirus-survey-americas-new-health-habits\/\"><span style=\"font-weight: 400;\">survey<\/span><\/a><span style=\"font-weight: 400;\"> and found that 22% reported exercising less, 17% were eating more, 10% were drinking more alcohol. A more recent survey by <\/span><a href=\"https:\/\/www.apa.org\/news\/press\/releases\/stress\/2021\/one-year-pandemic-stress\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Harris Poll<\/span><\/a><span style=\"font-weight: 400;\"> found that these numbers were even higher a year after the pandemic. Sixty-one percent reported undesired weight changes and 23% were reportedly drinking more alcohol than before the pandemic. What\u2019s more is that 47% of Americans said they delayed or canceled health care services since the pandemic began. In our latest healthcare survey, SingleCare explored why Americans are forgoing doctor\u2019s visits and what they do instead when they get sick.<\/span><\/p>\n<h2 id=\"preventive-care\"><span style=\"font-weight: 400;\">91% believe preventive care is important, but 24% have not received any preventive care in the past year<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although the majority of survey respondents believe that preventive care is important to their health and longevity, less than a quarter of them received any preventive care in the past year. Of those who did receive preventive care services, annual checkups, annual flu shots, cholesterol checks, and routine immunizations were the most commonly reported.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">62% received an annual checkup<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">39% received an annual flu shot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35% received a cholesterol check<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">26% received routine immunizations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">24% did not receive any preventive health services in the past year<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">18% received a breast exam<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">17% received a mammogram<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15% received a Pap smear<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12% received a colonoscopy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">11% received a full-body skin check<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">10% received a pelvic exam<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">9% received a prostate screening<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">6% received a bone density study<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">6% received a testicular exam<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">5% received other preventive health services in the past year<\/span><\/li>\n<\/ul>\n<p><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/benefits-annual-doctor-checkups\/\"><b>Do I need an annual physical exam?<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Our survey also found that males were more likely to receive preventive health services than females.<\/span><\/p>\n<table class=\"singlecare-table\">\n<thead>\n<tr>\n<th>\n<h3><span class=\"title\">Preventive health services in females vs. males<\/span><\/h3>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"header-row\">\n<td><\/td>\n<td><strong>% of females<\/strong><\/td>\n<td><strong>% of males<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Annual check-up<\/span><\/td>\n<td><span style=\"font-weight: 400;\">62%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">62%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Routine immunizations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">23%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">29%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Annual flu shot<\/span><\/td>\n<td><span style=\"font-weight: 400;\">35%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">43%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Cholesterol check<\/span><\/td>\n<td><span style=\"font-weight: 400;\">33%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">38%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Full-body skin check<\/span><\/td>\n<td><span style=\"font-weight: 400;\">10%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">12%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Colonoscopy<\/span><\/td>\n<td><span style=\"font-weight: 400;\">10%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14%<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Bone density study<\/span><\/td>\n<td><span style=\"font-weight: 400;\">9%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">3%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/cancer-screening-for-women\/\"><b>Cancer screenings for women<\/b><\/a><b> | <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/cancer-screening-for-men\/\"><b>Cancer screenings for men<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, 24% of survey respondents reportedly don\u2019t know that the cost of preventive care is covered by most health insurance providers. According to <\/span><a href=\"https:\/\/www.healthcare.gov\/coverage\/preventive-care-benefits\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">healthcare.gov<\/span><\/a><span style=\"font-weight: 400;\">, most health insurance plans must cover a set of preventive services at no cost to the patient as long as the healthcare provider is in-network.<\/span><\/p>\n<h2 id=\"primary-care\"><span style=\"font-weight: 400;\">25% have not visited their primary care provider in the past year<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although the majority of survey takers visited their primary care provider at least once in the past year, a quarter of them reported not having a primary care provider at all.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">25% have not visited their primary care provider in the past year<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">25% visited their primary care provider once<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">24% visited their primary care provider twice<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12% visited their primary care provider three times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">8% visited their primary care provider four times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">3% visited their primary care provider five times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">4% visited their primary care provider six or more times<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Primary-Care-Visits.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-42867 aligncenter\" src=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Primary-Care-Visits.png\" alt=\"Chart illustrating how many times people have visited their primary care physician in the past year\" width=\"1920\" height=\"946\" \/><\/a><span style=\"font-weight: 400;\">Of those who reported not visiting their primary care provider in the past year:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">37% reportedly haven\u2019t felt sick<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">29% reportedly do not have a primary care provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">27% reported cost as a reason why they haven\u2019t visited their provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">23% reported they dislike going to the doctor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">22% reported being afraid of getting sick or catching COVID-19 from their doctor\u2019s office<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14% reported other reasons<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">13% reported time as a reason why they haven\u2019t visited their provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">10% reported transportation as a reason why they haven\u2019t visited their provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">10% reportedly did not want to do recommended preventive care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">9% reportedly do not trust doctors<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In fact, 21% of respondents have not seen a doctor (including telehealth) in two or more years:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">28% saw a doctor within the past month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">36% saw a doctor within the past six months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">16% saw a doctor within the past year<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">9% saw a doctor two years ago<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">3% saw a doctor three years ago<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1% saw a doctor four years ago<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">8% saw a doctor five or more years ago<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Last-Doctors-Visit.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-42886 aligncenter\" src=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Last-Doctors-Visit.png\" alt=\"Chart illustrating how long it's been since survey respondents have been to the doctor\" width=\"1920\" height=\"995\" \/><\/a><\/p>\n<h2 id=\"types-of-health-centers\"><span style=\"font-weight: 400;\">Primary care, specialty care, and telehealth services were the most visited health centers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We asked survey respondents which of the following types of health centers they have visited in the past year. Nearly two-thirds reported visiting a primary care office in the past year.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">64% visited their primary care office<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">27% visited a specialty care office, such as a cardiologist, endocrinologist, oncologist, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">17% reported none of the above<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">17% had a telehealth visit<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">16% visited urgent care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12% visited the emergency room<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">11% visited the hospital<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">10% visited a retail clinic, such as the CVS MinuteClinic or Walmart\u2019s Care Clinic<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">7% visited a mental health provider and\/or addiction treatment center<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">5% visited an outpatient surgical center<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">4% visited a community health center (a network of clinics with general practitioners and nurses providing health care in a certain area)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2% visited the VA medical center<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2% visited other types of health centers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2% visited a mobile clinic (vehicles that travel to communities to provide health care where people work, live, and play)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1% visited a rural health clinic (located in a rural, medically underserved area)<\/span><\/li>\n<\/ul>\n<h2 id=\"patient-satisfaction\"><span style=\"font-weight: 400;\">Only 6% were reportedly unsatisfied with the most recent health care they received<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Patient satisfaction is critical to healthcare adherence. If a patient is unsatisfied with their healthcare experience, they may choose to not follow up with their provider, choose a different healthcare facility, or feel discouraged enough to delay health care altogether. Fortunately, our survey found that 94% of respondents have felt satisfied or neutral about their most recent healthcare experience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">50% were very satisfied<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">28% were somewhat satisfied<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">16% were neutral<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">4% were somewhat unsatisfied<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2% were very unsatisfied<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Patient-Satisfaction-Survey.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-42874 aligncenter\" src=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/Patient-Satisfaction-Survey.png\" alt=\"Chart illustrating how satisfied patients were with their most recent health care\" width=\"1920\" height=\"950\" \/><\/a><span style=\"font-weight: 400;\">We followed up with the 6% of respondents who reported feeling unsatisfied with their last healthcare experience. Ineffective treatment and a dislike or distrust for the healthcare provider were the most commonly reported reasons for an unsatisfactory experience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">39% reported an ineffective treatment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">32% disliked the provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">31% didn\u2019t trust the provider<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">22% had to wait too long<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">18% reported it was too expensive<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15% reported other reasons for an unsatisfactory experience<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14% received a misdiagnosis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">11% reported their insurance didn\u2019t cover it<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">8% reported none of the above<\/span><\/li>\n<\/ul>\n<p><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/how-to-find-a-doctor\/\"><b>How to find a doctor you can afford and trust<\/b><\/a><\/p>\n<h2 id=\"when-americans-get-sick\"><span style=\"font-weight: 400;\">A third or more of respondents follow these four steps when they get sick<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">More than a third of respondents follow at least one of the same four steps when they feel sick: search the internet to self-diagnose their illness, try natural remedies, take over-the-counter medicine, and go to their primary care provider\u2019s office. Less than 20% of respondents either seek new prescriptions, receive urgent or emergency care, or <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/news\/telehealth-survey\/\"><span style=\"font-weight: 400;\">try telehealth<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">63% take over-the-counter medicine<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">37% go to their primary care provider\u2019s office<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35% try natural remedies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">34% search the internet to self-diagnose their illness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">18% seek a new prescription from a doctor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15% go to urgent care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12% schedule a telehealth appointment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">8% go to the emergency room<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">7% reported none of the above<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">6% take leftover prescription drugs from a previous illness<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/When-Americans-Get-Sick.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-42879 aligncenter\" src=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2021\/10\/When-Americans-Get-Sick.png\" alt=\"Chart illustrating the steps Americans take when they get sick\" width=\"1920\" height=\"1081\" \/><\/a><\/p>\n<p><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/telehealth-vs-telemedicine\/\"><b>Telehealth vs. telemedicine examples, pros, and cons<\/b><\/a><\/p>\n<h2 id=\"emergency-care\"><span style=\"font-weight: 400;\">33% reported they would go to the emergency room for non-emergency health problems<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">According to the <\/span><a href=\"https:\/\/www.cdc.gov\/nchs\/fastats\/emergency-department.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CDC<\/span><\/a><span style=\"font-weight: 400;\">, there were 130 million emergency room visits in 2018. However, many of these visits are for non-emergency situations. The result? <\/span><a href=\"https:\/\/www.washingtonpost.com\/health\/why-are-wait-times-so-long-in-emergency-rooms\/2020\/05\/29\/405204b8-a056-11ea-81bb-c2f70f01034b_story.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Longer wait times<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/wsbt.com\/news\/local\/special-report-non-emergency-visits-to-the-er-can-raise-costs-for-other-patients\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">higher medical bills<\/span><\/a><span style=\"font-weight: 400;\"> for everyone. Although cost should never deter someone from seeking emergency care when needed, it\u2019s important to know when to see a physician versus seeking urgent or emergency care. We compiled a list of emergency and non-emergency medical situations and asked survey takers which illnesses or injuries they\u2019d go to the ER for. The 1,500 respondents were able to choose multiple answers. Of the 7,262 responses we received, 2,413 responses (33%) were for non-emergencies.<\/span><\/p>\n<table class=\"singlecare-table\">\n<thead>\n<tr>\n<th>\n<h3><span class=\"title\">When do you go to the ER?<\/span><\/h3>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"header-row\">\n<td><\/td>\n<td><b>Emergency or not?*<\/b><\/td>\n<td><b>% of respondents who<br \/>\nsaid they&#8217;d go to the ER<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Broken bone or dislocated joint<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">71%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Chest pain<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">63%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Severe cuts or burns<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">57%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Abnormal or persistent bleeding<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">55%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>COVID-19 symptoms<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">38%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Persistent vomiting or diarrhea<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">38%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Allergic reaction symptoms<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">36%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Fainting<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">29%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Difficulty or painful urination<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">27%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Stomach pain<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">19%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Sprain or strain<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">17%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Fever<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">9%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Migraine or headache<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">7%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Skin rash<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Non-emergency<\/span><\/td>\n<td><span style=\"font-weight: 400;\">7%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">*This list of emergencies is based on <\/span><a href=\"https:\/\/www.scripps.org\/news_items\/4231-should-you-go-to-the-emergency-room-or-urgent-care\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">this list<\/span><\/a><span style=\"font-weight: 400;\">. This list should not discourage anyone from seeking emergency care. If you experience any symptoms that you personally deem as emergent, please seek immediate care or call your primary physician for their medical advice.<\/span><\/p>\n<p><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/urgent-care-vs-emergency-room\/\"><b>Urgent care vs. emergency room visits<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Many chronic diseases\u2014some of which cause the symptoms listed above\u2014are preventable. Receiving preventive care on a regular basis, adhering to medications as they\u2019re prescribed, and maintaining healthy lifestyle habits can help patients avoid serious health complications and high medical bills.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Our methodology<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SingleCare conducted this allergy survey online through AYTM on Jul. 30, 2021. This survey includes 1,500 United States adults ages 18+. Age and gender were census-balanced to match the U.S. population in age, gender, and U.S. region.<\/span><\/p>\n<p><a href=\"https:\/\/www.singlecare.com\/es\/recursos\/encuesta-de-servicios-medicos\"><span style=\"font-weight: 400;\">Lea este art\u00edculo en espa\u00f1ol aqu\u00ed.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Coping with a global pandemic has led to an array of unhealthy habits and lifestyle changes in many people. At the beginning of the pandemic, SingleCare conducted a survey and found that 22% reported exercising less, 17% were eating more, 10% were drinking more alcohol. A more recent survey by The Harris Poll found that [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":42776,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4114],"tags":[729,16413],"coauthors":[8861],"class_list":["post-42692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-doctor-visits","tag-singlecare-stats","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why are Americans skipping healthcare services?<\/title>\n<meta name=\"description\" content=\"Our healthcare survey found that 21% haven&#039;t seen a doctor in 2+ years. 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