{"id":52354,"date":"2022-07-07T09:30:47","date_gmt":"2022-07-07T13:30:47","guid":{"rendered":"https:\/\/www.singlecare.com\/blog\/?p=52354"},"modified":"2026-03-23T16:15:51","modified_gmt":"2026-03-23T20:15:51","slug":"drug-recall-policy-and-procedure","status":"publish","type":"post","link":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/","title":{"rendered":"How to deal with a drug recall in pharmacy"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Flaws in the manufacturing process can cause some drugs to be contaminated, ineffective, or labeled incorrectly. Overlooked quality control processes can then cause these drugs to slip through the cracks and be dispensed. Patients who take one of these drugs could end up being harmed or getting an incorrect product. For some patients, experiencing a serious adverse event from a drug can be a harrowing, or even life-threatening, event.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To prevent potential adverse events and protect public health, the FDA has implemented drug recall processes to obtain, replace, and dispose of defective, incorrectly labeled, or ineffective drugs. Drug recalls that can potentially affect patients are quite common in the United States: They occur around <\/span><span style=\"font-weight: 400;\">once per month<\/span><span style=\"font-weight: 400;\">. As a common touchpoint of care for patients, pharmacists are in a key position to alert patients of a pharmacy recall and facilitate the proper disposal of any drugs in question.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Continue reading to learn more about how to handle drug recalls and address the concerns of affected patients.\u00a0<\/span><\/p>\n<h2 id=\"handling-drug-recalls-in-the-pharmacy\"><span style=\"font-weight: 400;\">Handling drug recalls in the pharmacy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Drug recalls are often voluntarily carried out by drug manufacturers. However, in many cases, the FDA requests or mandates that a drug is recalled. All pharmacies should seek to comply with medication recall procedures in accordance with the FDA. Having a written pharmacy drug recall policy and procedure document in place for all staff members can help ensure a smooth process, especially if an FDA inspector decides to verify any recalled drugs at your pharmacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are three <\/span><a href=\"https:\/\/www.fda.gov\/drugs\/drug-recalls\/fdas-role-drug-recalls\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">classes of recalls<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Class I: <\/b><span style=\"font-weight: 400;\">The drug can cause serious complications or death.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Class II:<\/b><span style=\"font-weight: 400;\"> The drug has the potential to cause reversible or temporary health problems, although there is still a risk of significant harm.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Class III:<\/b><span style=\"font-weight: 400;\"> The drug is not likely to cause harm to a patient\u2019s health but may have defects in labeling or packaging.<\/span><\/li>\n<\/ul>\n<h3 id=\"alerting-patients-of-drug-recalls\"><span style=\"font-weight: 400;\">Alerting patients of drug recalls<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Drug manufacturers usually alert and notify patients directly, often before reaching out to pharmacies. In severe cases, the FDA may use social media to alert the public of any major drug recalls. Pharmacies can often learn about drug recalls through drug manufacturers, drug wholesalers, state boards of pharmacy, and other organizations. In addition, pharmacies can check for updates on medication recalls through the <\/span><a href=\"https:\/\/www.fda.gov\/safety\/recalls-market-withdrawals-safety-alerts\/enforcement-reports\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FDA Enforcement Reports<\/span><\/a><span style=\"font-weight: 400;\">, which are published on a weekly basis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Drug recall information and updates can also be found or searched for using the <\/span><a href=\"https:\/\/www.fda.gov\/safety\/recalls-market-withdrawals-safety-alerts\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FDA recall search tool<\/span><\/a><span style=\"font-weight: 400;\">. The FDA also allows anyone to sign up for their <\/span><a href=\"https:\/\/www.accessdata.fda.gov\/scripts\/ires\/index.cfm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">email subscription service for recalls<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3 id=\"removing-storing-and-disposing-of-the-recalled-drug\"><span style=\"font-weight: 400;\">Removing, storing, and disposing of the recalled drug<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After receiving a drug recall notification, the pharmacy staff should go through the existing inventory to see if the recalled drug is in stock. The pharmacy should then contact all patients who may be affected and any healthcare providers that may be dispensing the medication. Pharmacists can identify the batch number of the recalled drug and compare it to the batch numbers dispensed to patients to determine who might be affected. Pharmacies can also notify any potentially affected patients when they pick up prescriptions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recalled drugs can be stored in containers or bins designated as \u201cDo Not Use &#8211; Recalled Drugs.\u201d Recall notices may contain specific information for the disposal or return of the drug to the manufacturer or wholesaler. Pharmacies should stay alert for any new updates or notifications regarding the medicine recall and alert their patients as needed.<\/span><\/p>\n<h3 id=\"documenting-the-drug-recall\"><span style=\"font-weight: 400;\">Documenting the drug recall<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The drug recall notice from the drug manufacturer will indicate any documentation that needs to be completed. It is essential to document all activities related to the drug recall, including how much of the recalled drug was returned and how many patients responded to the drug recall notice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The FDA may send inspectors to pharmacies to verify that drug recall notices were received and taken care of. Refer to your state\u2019s law requirements or your company\u2019s drug recall policy to determine how and for how long to maintain records of activities related to drug recalls.\u00a0<\/span><\/p>\n<h2 id=\"addressing-patient-concerns\"><span style=\"font-weight: 400;\">Addressing patient concerns\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Patients may report adverse effects from a recalled drug to their pharmacist, doctor, or other healthcare providers. Patients and healthcare providers can also report any adverse effects directly to <\/span><a href=\"https:\/\/www.accessdata.fda.gov\/scripts\/medwatch\/index.cfm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MedWatch<\/span><\/a><span style=\"font-weight: 400;\">: The FDA Safety Information and Adverse Event Reporting Program.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the drug recall is unlikely to cause harm to the patient, the pharmacist can instruct the patient to continue taking the drug as normal. If the recall warrants the discontinuation of the drug by the patient, the pharmacist should take steps to replace the drug with one from an unaffected batch. The patient should not stop taking their medication without consulting with a healthcare provider to prevent any unnecessary disruptions in treatment. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>RELATED: <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/how-to-calm-a-patient-down-in-pharmacy\/\"><b>5 ways to calm upset patients<\/b><\/a><b> | <\/b><a href=\"https:\/\/www.singlecare.com\/blog\/explain-side-effects\/\"><b>How to explain side effects without scaring patients<\/b><\/a><\/p>\n<h2 id=\"bottom-line\"><span style=\"font-weight: 400;\">Bottom line<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Pharmacists and pharmacy staff members are responsible for protecting the health and wellbeing of their patients. Policies and procedures should be set in place to outline the steps for executing a drug recall. After receiving a drug recall notice, pharmacists should reach out and alert patients as soon as possible. Notifying patients and properly disposing of recalled drugs can help prevent adverse events.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients may also have concerns about the effects of drug recalls. Counseling patients on the right actions depends on the severity of the recall. The FDA offers several tools for pharmacies to stay up-to-date on drug calls and notify their patients as necessary.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Flaws in the manufacturing process can cause some drugs to be contaminated, ineffective, or labeled incorrectly. Overlooked quality control processes can then cause these drugs to slip through the cracks and be dispensed. Patients who take one of these drugs could end up being harmed or getting an incorrect product. For some patients, experiencing a [&hellip;]<\/p>\n","protected":false},"author":135,"featured_media":52356,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9340],"tags":[788,743],"coauthors":[8669],"class_list":["post-52354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-checkout","tag-drug-safety","tag-pharmacies","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to deal with a drug recall in pharmacy<\/title>\n<meta name=\"description\" content=\"There are three types of drug recalls that you may have to deal with in pharmacy. Learn drug recall policy, procedure, and how to alert patients of a drug recall.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How pharmacists should deal with drug recalls\" \/>\n<meta property=\"og:description\" content=\"These tips can help you calm and protect patients\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/\" \/>\n<meta property=\"og:site_name\" content=\"The Checkup\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/singlecare\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-07T13:30:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T20:15:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Gerardo Sison, Pharm.D.\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"How pharmacists should deal with drug recalls\" \/>\n<meta name=\"twitter:description\" content=\"These tips can help you calm and protect patients\" \/>\n<meta name=\"twitter:creator\" content=\"@SingleCare\" \/>\n<meta name=\"twitter:site\" content=\"@SingleCare\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gerardo Sison, Pharm.D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/\"},\"author\":{\"name\":\"Heidi Borst\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#\\\/schema\\\/person\\\/fda93df2f5d09af0d250b59dfb4b46f2\"},\"headline\":\"How to deal with a drug recall in pharmacy\",\"datePublished\":\"2022-07-07T13:30:47+00:00\",\"dateModified\":\"2026-03-23T20:15:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/\"},\"wordCount\":915,\"publisher\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Blog_070722_Medication_recalls.png\",\"keywords\":[\"Drug safety\",\"Pharmacies\"],\"articleSection\":[\"The Checkout\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/\",\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/\",\"name\":\"How to deal with a drug recall in pharmacy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Blog_070722_Medication_recalls.png\",\"datePublished\":\"2022-07-07T13:30:47+00:00\",\"dateModified\":\"2026-03-23T20:15:51+00:00\",\"description\":\"There are three types of drug recalls that you may have to deal with in pharmacy. Learn drug recall policy, procedure, and how to alert patients of a drug recall.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Blog_070722_Medication_recalls.png\",\"contentUrl\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Blog_070722_Medication_recalls.png\",\"width\":1920,\"height\":1080,\"caption\":\"Prescription drug box- pharmacy recall\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/drug-recall-policy-and-procedure\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to deal with a drug recall in pharmacy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/\",\"name\":\"The Checkup, a health blog by SingleCare\",\"description\":\"Read the latest in prescription, wellness, and healthcare news\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#organization\",\"name\":\"SingleCare\",\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/01\\\/placeholderimage-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/01\\\/placeholderimage-1.jpg\",\"width\":1200,\"height\":630,\"caption\":\"SingleCare\"},\"image\":{\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/singlecare\",\"https:\\\/\\\/x.com\\\/SingleCare\",\"https:\\\/\\\/www.instagram.com\\\/singlecare\\\/?hl=en\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/singlecare\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCd9kiPIjCQw95-2BHCYePKA\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/#\\\/schema\\\/person\\\/fda93df2f5d09af0d250b59dfb4b46f2\",\"name\":\"Heidi Borst\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g5fb1f533c8ee6da65648bfe7ca214e71\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g\",\"caption\":\"Heidi Borst\"},\"url\":\"https:\\\/\\\/www.singlecare.com\\\/blog\\\/author\\\/hborstrxsense-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to deal with a drug recall in pharmacy","description":"There are three types of drug recalls that you may have to deal with in pharmacy. Learn drug recall policy, procedure, and how to alert patients of a drug recall.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/","og_locale":"en_US","og_type":"article","og_title":"How pharmacists should deal with drug recalls","og_description":"These tips can help you calm and protect patients","og_url":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/","og_site_name":"The Checkup","article_publisher":"https:\/\/www.facebook.com\/singlecare","article_published_time":"2022-07-07T13:30:47+00:00","article_modified_time":"2026-03-23T20:15:51+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png","type":"image\/png"}],"author":"Gerardo Sison, Pharm.D.","twitter_card":"summary_large_image","twitter_title":"How pharmacists should deal with drug recalls","twitter_description":"These tips can help you calm and protect patients","twitter_creator":"@SingleCare","twitter_site":"@SingleCare","twitter_misc":{"Written by":"Gerardo Sison, Pharm.D.","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#article","isPartOf":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/"},"author":{"name":"Heidi Borst","@id":"https:\/\/www.singlecare.com\/blog\/#\/schema\/person\/fda93df2f5d09af0d250b59dfb4b46f2"},"headline":"How to deal with a drug recall in pharmacy","datePublished":"2022-07-07T13:30:47+00:00","dateModified":"2026-03-23T20:15:51+00:00","mainEntityOfPage":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/"},"wordCount":915,"publisher":{"@id":"https:\/\/www.singlecare.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#primaryimage"},"thumbnailUrl":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png","keywords":["Drug safety","Pharmacies"],"articleSection":["The Checkout"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/","url":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/","name":"How to deal with a drug recall in pharmacy","isPartOf":{"@id":"https:\/\/www.singlecare.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#primaryimage"},"image":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#primaryimage"},"thumbnailUrl":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png","datePublished":"2022-07-07T13:30:47+00:00","dateModified":"2026-03-23T20:15:51+00:00","description":"There are three types of drug recalls that you may have to deal with in pharmacy. Learn drug recall policy, procedure, and how to alert patients of a drug recall.","breadcrumb":{"@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#primaryimage","url":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png","contentUrl":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2022\/06\/Blog_070722_Medication_recalls.png","width":1920,"height":1080,"caption":"Prescription drug box- pharmacy recall"},{"@type":"BreadcrumbList","@id":"https:\/\/www.singlecare.com\/blog\/drug-recall-policy-and-procedure\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.singlecare.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How to deal with a drug recall in pharmacy"}]},{"@type":"WebSite","@id":"https:\/\/www.singlecare.com\/blog\/#website","url":"https:\/\/www.singlecare.com\/blog\/","name":"The Checkup, a health blog by SingleCare","description":"Read the latest in prescription, wellness, and healthcare news","publisher":{"@id":"https:\/\/www.singlecare.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.singlecare.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.singlecare.com\/blog\/#organization","name":"SingleCare","url":"https:\/\/www.singlecare.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.singlecare.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2020\/01\/placeholderimage-1.jpg","contentUrl":"https:\/\/www.singlecare.com\/blog\/wp-content\/uploads\/2020\/01\/placeholderimage-1.jpg","width":1200,"height":630,"caption":"SingleCare"},"image":{"@id":"https:\/\/www.singlecare.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/singlecare","https:\/\/x.com\/SingleCare","https:\/\/www.instagram.com\/singlecare\/?hl=en","https:\/\/www.linkedin.com\/company\/singlecare\/","https:\/\/www.youtube.com\/channel\/UCd9kiPIjCQw95-2BHCYePKA"]},{"@type":"Person","@id":"https:\/\/www.singlecare.com\/blog\/#\/schema\/person\/fda93df2f5d09af0d250b59dfb4b46f2","name":"Heidi Borst","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g5fb1f533c8ee6da65648bfe7ca214e71","url":"https:\/\/secure.gravatar.com\/avatar\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/54e15f256159a3a0cbbdb7480726ea326337311f82e102efe7ccf0b90b5c7cc2?s=96&d=mm&r=g","caption":"Heidi Borst"},"url":"https:\/\/www.singlecare.com\/blog\/author\/hborstrxsense-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/posts\/52354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/users\/135"}],"replies":[{"embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/comments?post=52354"}],"version-history":[{"count":0,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/posts\/52354\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/media\/52356"}],"wp:attachment":[{"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/media?parent=52354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/categories?post=52354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/tags?post=52354"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.singlecare.com\/blog\/wp-json\/wp\/v2\/coauthors?post=52354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}