{"id":53119,"date":"2022-08-11T09:30:19","date_gmt":"2022-08-11T13:30:19","guid":{"rendered":"https:\/\/www.singlecare.com\/blog\/?p=53119"},"modified":"2025-10-08T20:49:27","modified_gmt":"2025-10-09T00:49:27","slug":"nonadherence-to-medication","status":"publish","type":"post","link":"https:\/\/www.singlecare.com\/blog\/nonadherence-to-medication\/","title":{"rendered":"How to deal with non-adherent patients"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Prescription medications are only effective when taken as prescribed. For many patients, however, taking medications may come with costs and inconveniences, such as money and time off from work to visit a doctor. But what\u2019s the cost of not taking medications, especially those needed to treat chronic health conditions? The answer is worsening symptoms, hospitalization, and even death.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Medication nonadherence or medication noncompliance is estimated to cause around 100,000 deaths and $100 billion in medical costs <\/span><a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC6045499\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">each year<\/span><\/a><span style=\"font-weight: 400;\">. However, these consequences are entirely preventable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nonadherence to medication has many causes that can span different areas for patients, including high costs, thoughts and perceptions of healthcare, and behavioral changes. Pharmacists, doctors, and other members of the healthcare team can make a difference in helping patients take their medications correctly. Every touch point with a patient is a chance to identify any problems with medication adherence and fix the root of the problem.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Continue reading to learn more about dealing with medication nonadherence in patients.\u00a0<\/span><\/p>\n<h2 id=\"reasons-for-medication-nonadherence\"><span style=\"font-weight: 400;\">Reasons for medication nonadherence<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There may be a number of reasons why patients don\u2019t take their medications. Here are some of the most common reasons that patients don\u2019t keep up with their medications.\u00a0<\/span><\/p>\n<h3 id=\"lack-of-understanding\"><span style=\"font-weight: 400;\">Lack of understanding<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Due to <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/pharmacists-health-literacy\/\"><span style=\"font-weight: 400;\">low health literacy<\/span><\/a><span style=\"font-weight: 400;\">, many patients might not understand many aspects of taking their medication. Patients might not understand the instructions for taking the medication, what a specific medication is for, and the possible side effects of the medication. For example, a patient who doesn\u2019t experience symptoms of hypertension might feel like they don\u2019t need to take their medication. <\/span><a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC6970267\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">One study<\/span><\/a><span style=\"font-weight: 400;\"> found that low health literacy may be linked to uncontrolled hypertension in some patients. Educating patients on their medications is key to addressing this issue.\u00a0<\/span><\/p>\n<h3 id=\"cost\"><span style=\"font-weight: 400;\">Cost<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The high cost of medications may be another cause of medication nonadherence. Patients may skip doses, take fewer medications, or delay filling a prescription to save money on their prescriptions. Patients younger than 65, especially those in families with low incomes or without health insurance, have <\/span><a href=\"https:\/\/www.ahajournals.org\/doi\/10.1161\/CIRCULATIONAHA.119.041974\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">three-fold<\/span><\/a><span style=\"font-weight: 400;\"> higher rates of medication nonadherence due to high drug costs. Prescribing generics or assisting patients with savings options can be an option.<\/span><\/p>\n<h3 id=\"side-effects\"><span style=\"font-weight: 400;\">Side effects<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some patients may skip taking a particular medication due to <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/explain-side-effects\/\"><span style=\"font-weight: 400;\">side effects<\/span><\/a><span style=\"font-weight: 400;\">. Patients who experience side effects might not mention these side effects to their healthcare provider, which may lead to worsened medication nonadherence. <\/span><a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/25377611\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Studies<\/span><\/a><span style=\"font-weight: 400;\"> have found that side effects of mood stabilizers are a major factor in medication nonadherence in patients with bipolar disorder. Educating patients about side effects or switching to a new drug may help manage this cause of nonadherence.<\/span><\/p>\n<h3 id=\"too-many-medications\"><span style=\"font-weight: 400;\">Too many medications<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Taking several medications on different schedules can be a burden for many patients with chronic health conditions. The need to take several medications can be overwhelming for these patients. Healthcare providers can address this problem by prescribing long-acting drugs that only need to be taken once daily. Helping the patient create an effective medication schedule and recommending tools like pill boxes and medication dose reminders can also be effective.\u00a0<\/span><\/p>\n<h2 id=\"how-to-deal-with-medication-nonadherence\"><span style=\"font-weight: 400;\">How to deal with medication nonadherence<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Dealing with medication nonadherence can be a frustrating part of treating patients. However, the responsibility to address medication nonadherence often lies with pharmacists and healthcare providers.<\/span><\/p>\n<h3 id=\"why-don-t-patients-take-their-medications\"><span style=\"font-weight: 400;\">Why don\u2019t patients take their medications?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As mentioned, there are a number of possibilities for why patients don\u2019t take their medications. Gently probing into the reasons for medication nonadherence may help identify a particular reason. Try going over each medication a patient takes to understand how each medication works for them. Ask the patient what they know about their current medications to help identify a lack of understanding as a cause of medication nonadherence. Pharmacists can also promote <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/pharmacy-medication-management\/\"><span style=\"font-weight: 400;\">medication therapy management (MTM) sessions<\/span><\/a><span style=\"font-weight: 400;\"> to patients to identify possible barriers to treatment.\u00a0<\/span><\/p>\n<h3 id=\"build-trust-and-rapport\"><span style=\"font-weight: 400;\">Build trust and rapport<\/span><\/h3>\n<p><a href=\"https:\/\/www.singlecare.com\/blog\/get-to-know-your-customers-day\/\"><span style=\"font-weight: 400;\">Building trust and rapport<\/span><\/a><span style=\"font-weight: 400;\"> with patients can help them feel empowered and a part of the healthcare team. Patients may also feel more motivated to take their medications if they have a good relationship with their provider. <\/span><a href=\"https:\/\/www.ajmc.com\/view\/treatment-simplification-and-personalized-interventions-may-reducing-medication-nonadherence\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Increased patient engagement<\/span><\/a><span style=\"font-weight: 400;\"> can play an important role in identifying potential medication nonadherence risks and coming up with a personalized plan. Pharmacists, in particular, may be able to have <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/pharmacy-technicians-help-customers\/\"><span style=\"font-weight: 400;\">meaningful interactions with patients<\/span><\/a><span style=\"font-weight: 400;\"> more often than doctors.\u00a0<\/span><\/p>\n<h3 id=\"create-and-execute-an-action-plan\"><span style=\"font-weight: 400;\">Create and execute an action plan<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once any barriers to medication treatments have been identified, it\u2019s time to create a personalized plan for the patient and execute it. The plan should be personalized to the specific issues the patient is having. For patients who have trouble getting to the pharmacy to pick up their medications, synchronizing their medications can be an option. Medication synchronization involves arranging for all medications to be filled and picked up on the same day to prevent the patient from having to come on separate days to pick up different medications. Other strategies for medication adherence include educating the patient about their medications, promoting the use of pill boxes or reminders, and informing patients about <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/explain-pharmacy-savings-cards\/\"><span style=\"font-weight: 400;\">potential savings options<\/span><\/a><span style=\"font-weight: 400;\"> for their medications.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prescription medications are only effective when taken as prescribed. For many patients, however, taking medications may come with costs and inconveniences, such as money and time off from work to visit a doctor. But what\u2019s the cost of not taking medications, especially those needed to treat chronic health conditions? The answer is worsening symptoms, hospitalization, [&hellip;]<\/p>\n","protected":false},"author":135,"featured_media":53130,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9340],"tags":[743],"coauthors":[8669],"class_list":["post-53119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-checkout","tag-pharmacies","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Medication non-adherence: why patients don\u2019t take their medications<\/title>\n<meta name=\"description\" content=\"Medication non-adherence is a common problem, especially amongst patients with chronic diseases. 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