{"id":8790,"date":"2020-02-07T10:45:17","date_gmt":"2020-02-07T15:45:17","guid":{"rendered":"https:\/\/www.singlecare.com\/blog\/?p=8790"},"modified":"2026-05-04T15:47:31","modified_gmt":"2026-05-04T19:47:31","slug":"lessen-pharmacist-stress","status":"publish","type":"post","link":"https:\/\/www.singlecare.com\/blog\/news\/lessen-pharmacist-stress\/","title":{"rendered":"How to help your overworked pharmacist"},"content":{"rendered":"<p>Take a look around your local chain pharmacy. You\u2019re likely to see a tired, overworked, and stressed-out pharmacist. One person, who\u2019s likely working a 12-hour shift (often without a break), is tasked with verifying hundreds of prescriptions for accuracy and appropriateness while also answering phones, administering <a href=\"https:\/\/www.singlecare.com\/blog\/pharmacy-flu-shot\/\">flu shots<\/a> and other immunizations, giving medication advice, verifying insurance information, calling your doctor for various issues, and checking customers in and out.<\/p>\n<p><span style=\"font-weight: 400;\">These professionals need a break. There are pharmacy technicians to help, but it\u2019s not enough.\u00a0<\/span><span style=\"font-weight: 400;\">The more distracted a pharmacist is, the more likely a medication error is to occur, and that impacts patient safety. In other words, pharmacist stress is a real problem.<\/span><\/p>\n<h2 id=\"has-your-prescription-been-filled-correctly\"><span style=\"font-weight: 400;\">Has your prescription been filled correctly?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Pharmacists are under ever-increasing pressure from their employers to fill more prescriptions in less time. Of course, your pharmacist takes steps to make sure your prescription is filled correctly, but dispensing mistakes can and do occur. A systematic review found that the prevalence of dispensing errors was 1.6% including community, hospital, and other pharmacy settings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cConsumers need to be aware\u2014but not scared\u2014of the potential for mistakes and know that there are things they can do to identify and prevent errors every time they pick up a filled prescription, whether it is new or a refill,\u201d says Michael J. Gaunt, Pharm.D., medication safety analyst and editor at the <\/span><a href=\"https:\/\/www.ismp.org\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Institute for Safe Medication Practices <\/span><\/a><span style=\"font-weight: 400;\">(ISMP). Here are some things you can do to double check for accuracy:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Open the bag and check the label on the bottle before you even walk away from the pharmacy counter.<\/b><span style=\"font-weight: 400;\"> \u201cDon\u2019t assume that any errors are just typing mistakes,\u201d Dr. Gaunt says. \u201cA misspelled name could mean you have someone else\u2019s prescription medicine.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Look at the medication<\/b><span style=\"font-weight: 400;\">. If this is your third refill and the pills have always been blue, and now, suddenly, they\u2019re red, ask the pharmacist to check the pills.<\/span><span style=\"font-weight: 400;\"> \u201cAn informed patient will almost always catch an error that\u2019s made,\u201d says Brady Cole, R.Ph., owner of the <\/span><a href=\"http:\/\/www.helpfulpharmacist.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Helpful Pharmacist<\/span><\/a><span style=\"font-weight: 400;\">. While it is possible that the different pills are due to a manufacturer change, it could be an error, so it&#8217;s best to always ask.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Read the patient information leaflet <\/b><span style=\"font-weight: 400;\">and make sure the drug it describes is the same one listed on your bottle. If anything doesn\u2019t sound right, check with the pharmacist.\u00a0<\/span><\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" title=\"Ask a Pharmacist: Tips for Reducing Pharmacist Burnout\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/Cpyt6geE-sQ?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.singlecare.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2 id=\"how-to-help-ease-pharmacist-stress\"><span style=\"font-weight: 400;\">How to help ease pharmacist stress<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s not a lot you can do about a pharmacist\u2019s long hours and pressure-cooker work environment. But you can help make their jobs easier, and pharmacist burnout a little less likely with these tips.<\/span><\/p>\n<h3 id=\"ask-your-doctor-to-write-the-drug-s-use-directly-on-the-prescription\">Ask your doctor to write the drug\u2019s use directly on the prescription.<\/h3>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">This will help your pharmacist provide you with accurate information, particularly if your medicine is being used to treat an \u2018off-label\u2019 condition,\u201d Dr. Gaunt explains. \u201cIt can also help your pharmacist choose the right medicine, especially if your doctor&#8217;s handwriting is hard to read.\u201d This is also helpful for prescriptions that are sent electronically and will ensure the doctor selected the drug that matches the indication.\u00a0<\/span><\/p>\n<h3 id=\"use-the-automated-refill-system\">Use the automated refill system.<\/h3>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">The phone is a huge interruption to workflow,\u201d Cole notes. \u201cYou don\u2019t need to speak to someone to ask for a refill or to see if your medication is ready. These things can be done by utilizing technology, such as automatic refills and text alerts. If you\u2019re out of refills, call a few days ahead to give the pharmacy time to contact your doctor for a new prescription.\u00a0<\/span><\/p>\n<h3 id=\"present-coupons-or-discount-cards-like-singlecare-when-you-drop-off-your-prescription\">Present coupons or discount cards like <a href=\"https:\/\/www.singlecare.com\/prescription-discount-card\">SingleCare<\/a> when you drop off your prescription<span style=\"font-weight: 400;\">.\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you wait until pick up, the transaction will have to be reprocessed to reflect the new, discounted prices\u2014which will lead to you having to wait in line again. And speaking of coupons, decide which one you\u2019d like to use before you get to the pharmacy. While your pharmacist likely wants to help, they don\u2019t have time to search for the best option for you. Do your research first. And use a pro savings tip from us: Always use generics when possible!<\/span><\/p>\n<h3 id=\"use-the-pharmacy-counter-for-prescription-purchases-only\">Use the pharmacy counter for prescription purchases only<span style=\"font-weight: 400;\">.\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have a lot of non-pharmacy items to buy, pay for your prescription at the pharmacy and then check the rest out at another counter. That being said, if you are <\/span><a href=\"https:\/\/www.singlecare.com\/blog\/prescription-savings-card-otc-meds\/\"><span style=\"font-weight: 400;\">purchasing over-the-counter medications with SingleCare<\/span><\/a><span style=\"font-weight: 400;\"> or another savings card, you will have to do it at the pharmacy counter. Just make sure you have a prescription for the OTC item first.<\/span><\/p>\n<h3 id=\"be-mindful-of-closing-time\">Be mindful of closing time<span style=\"font-weight: 400;\">.\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Don\u2019t show up just before closing and expect to get your prescriptions filled while you wait. Pharmacists have families and lives they\u2019d like to enjoy, too, and are exhausted after that long shift.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The little things you can do at each visit can go a long way when they\u2019re multiplied over the course of a year\u2019s worth of prescriptions. And while you\u2019re there, don\u2019t forget to say thanks for all the hard work your pharmacist and technicians do! <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Take a look around your local chain pharmacy. You\u2019re likely to see a tired, overworked, and stressed-out pharmacist. One person, who\u2019s likely working a 12-hour shift (often without a break), is tasked with verifying hundreds of prescriptions for accuracy and appropriateness while also answering phones, administering flu shots and other immunizations, giving medication advice, verifying [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":8793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,4114],"tags":[743],"coauthors":[10462],"class_list":["post-8790","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","category-news","tag-pharmacies","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>You can lessen pharmacist stress with these steps<\/title>\n<meta name=\"description\" content=\"Pharmacist burnout is real. 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The person filling your prescription is likely overworked and under stress. 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