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The top 11 most-asked questions about SingleCare

These answers can help customers like you save even more
A prescription savings card | SingleCare FAQs

Key takeaways

  • SingleCare is a free prescription savings program that offers up to 80% off prescription costs at over 35,000 pharmacies nationwide, with no hidden fees or membership costs.

  • Users can sign up for SingleCare through their website or app, compare prices between pharmacies, and use a free drug coupon to save on prescriptions.

  • SingleCare can be used with insurance, Medicare, or for pets’ medications, often providing lower prices than insurance copays, but costs won’t apply towards Medicare deductibles.

  • SingleCare offers a loyalty rewards program, allowing members to earn savings on future prescriptions, and provides competitive pricing compared to other pharmacy discount cards.

You may have heard about SingleCare from your pharmacist or through a television commercial. It’s likely you know that SingleCare can help you save up to 80% on prescription costs, but you may not know all about the free prescription savings card.

For instance, did you know you can use our card even if you have insurance, Medicaid, or Medicare? It’s true! You can use our savings card instead of your insurance if our price is less than your copay. You should always compare the price of your medication when you pay out-of-pocket to your insurance copay and the SingleCare price. We want you to get the best deal available!

If you’ve never used a prescription savings coupon like SingleCare, you may have more questions about how to maximize your Rx savings. Here are answers to the questions our customers ask the most. Read on to see how you can save even more money.

SingleCare FAQs

1. Do you have to pay to use SingleCare?

We believe that everyone should have access to the most affordable prices for their medications, whether or not they have insurance. The best part about SingleCare is that it’s always free to use with no hidden charges or red tape. Savings are available to you immediately, and you can save even more with our free member savings program. You simply bring your SingleCare coupon to the pharmacy counter, no catch!

With SingleCare, you can save at more than 35,000 pharmacies across the country, including Walgreens, Kroger, Walmart, CVS, Albertsons, Safeway, Publix, and Meijer. No matter where you’re located nationwide, SingleCare is accepted to provide you with significant savings (up to 80%) on your medications.

Anyone can use SingleCare. There are no eligibility restrictions. And yes, it’s really free to use!

2. How do I use SingleCare? 

If you’ve never used SingleCare before, it’s easy! All it takes is a few simple steps:

  1. Visit our website, or download our app (available for iOS and Android).
  2. Search for your prescription and adjust for your specific dosage, quantity, and zip code.
  3. Compare prices between pharmacies and print, text, or save the savings coupon that’s best for you. 
  4. Bring the free drug savings coupon with you when you drop off your prescription. 

Our network of 35,000+ partner pharmacies includes big chains, grocery pharmacy locations, and even select independent pharmacies. You can check medication prices on our site without signing up for an account, making it easy to explore your options. 

There’s no limit to how many times you can use a SingleCare coupon, so bring it every time you refill. The process is straightforward: Just present the coupon along with your prescription, and the pharmacy will apply the discount at checkout.

READ MORE: How do I get a SingleCare card? 

5. What are the perks of becoming a SingleCare member?

You don’t have to sign up to use SingleCare, but members save the most! All it takes is your email address, your name, and your date of birth to start unlocking savings on every prescription you fill, at no additional cost to you. It’s free to join. Visit singlecare.com/signup to start saving more today.

READ MORE: How do I use member savings?

3. Can I use SingleCare with insurance, Medicare, or Medicaid? 

If you have insurance, Medicare, or Medicaid, you can still use SingleCare to lower the prices of your prescriptions. Simply compare prices to see if a SingleCare coupon offers a lower prescription cost than your plan’s prescription benefits. 

When you use SingleCare, your pharmacy processes it instead of your insurance. The two cannot be combined. If you find a lower price using SingleCare, it’s worth noting that the cost of your copay won’t count toward your plan’s deductible. 

READ MORE: Can I use SingleCare if I’m on Medicare? 

If you have Medicaid, SingleCare can help reduce the cost of medications that aren’t covered, or may sometimes offer discounted prices that are cheaper than your copay. 

READ MORE: Can I use SingleCare if I have Medicaid?

4. Is SingleCare a type of insurance?

No, SingleCare is not a form of insurance. Rather, it is a prescription discount program designed to help everyone lower their prescription costs. Unlike traditional insurance, which involves premiums, deductibles, and copays, SingleCare partners directly with pharmacies to offer discounts through coupons. Anyone can use our discounts by presenting a coupon at the time of purchase.

RELATED: Will my insurance reimburse me for SingleCare?

5. Can I use SingleCare for pets? 

Yes! As long as your pet’s prescription is a medication also prescribed to humans, you can use your SingleCare card to get a discount. For example, your pet may need an antibiotic like amoxicillin or an anxiety-relieving medication like alprazolam. In that case, you can use SingleCare at your regular pharmacy to lower the cost of your pet’s prescription.

READ MORE: Get free coupons for popular pet meds

6. What should I do if a partner pharmacy doesn’t accept my card?

If you have any issues using SingleCare, we are here to help. Simply reach out to our dedicated Customer Support Team at 844-234-3057. If your pharmacists require guidance in applying your savings, they can contact our Pharmacist Support Team directly at 800-974-3135. 

7. Does SingleCare work for controlled substances?

SingleCare coupons are available for many common medications that are classified as controlled substances, such as Adderall or Lyrica

Just be sure you check with your local pharmacy first. Certain pharmacies don’t accept coupons for certain controlled medications. Whether a controlled substance is covered is at the discretion of the individual pharmacy, and restrictions may apply. 

8. Is the SingleCare price an estimate?

SingleCare’s prices are not estimates; they can occasionally fluctuate, so make sure to check the cost of your prescriptions each time you fill a script. That way, you can ensure you have the most up-to-date pricing information for every refill. If you find that the price at the pharmacy counter differs from what you saw online, it could be due to factors like pharmacy-specific pricing, inventory variations, or changes in manufacturer discounts. If this happens, don’t hesitate to ask the pharmacy staff to help explain the pricing.

RELATED: How much can you save with SingleCare?

9. Why did the SingleCare price change at the pharmacy? 

If there’s a prescription you take long-term, you’re likely used to paying the same amount for it each month. But SingleCare savings work differently from traditional insurance copays, and there might be minor price adjustments.  

The availability of specific drugs at a local level can occasionally cause price differences. For example, a pharmacy may fill your prescription with a different but equivalent drug, manufactured by a different company than what SingleCare listed, which may lead to a price difference. We do our best to determine and price the most popular drug used to fill prescriptions. The prices we publish are our best estimate, based on multiple sources of information. For an exact price, please contact your pharmacy and provide the BIN/GRP/PCN numbers shown on your SingleCare card.

10. What makes SingleCare different from other prescription discount cards? 

SingleCare can save you up to 80% at thousands of pharmacies nationwide, and our bonus savings program boosts those savings every time you fill an eligible script. The discounts we offer are highly competitive versus other pharmacy savings cards, so if you want the best price for your prescription, check us out! We never charge a fee to use our card, as some competitors do.

READ MORE: Which prescription savings option is best for you? 

11. Is SingleCare a scam? 

If you’re worried that SingleCare is a scam, rest assured, it’s not! Even though our discounts may seem too good to be true, they’re legit. We want you to have the best prescription price, and we can do that by partnering directly with pharmacies. Plus, we take your privacy seriously and never sell or share your personal information with third-party companies

Many users have experienced how SingleCare works firsthand, with numerous testimonials highlighting real medication savings. Here are a few of our favorites from 2026:

Some of my generic prescriptions medications are cheaper through Single Care than my prescription plan

Single Care has saved me so many times, by having costs for my expensive prescriptions that I can actually afford! I have told many people about Single Care who are experiencing high costs of some of their prescriptions. I am So grateful for Single Care, they are an awesome Blessing in my life!

It's so easy to sign up for! I freaked out when the new prescription coverage that I was forced to sign up for (my Medicare supplement PPO was discontinued) was charging me over $500/month for my inhaler. SingleCare saved me!

READ MORE: Is SingleCare legit?

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